hhSmithy is a re-launched hand history site and I must say that it is 10xs better than PTR as far as price and customer service is concerned. Their coverage is constantly improving; they just recently updated their mining software on PokerStars to increase the HH count to 75%+ of actual hands played.
Unlike PTR where you pay more for different amounts of daily hands, it is just one flat rate on hhSmithy for daily hand history subscriptions! Also, if you need hand histories for multiple game formats (6 max, full ring, and HU) these are all included in the hhSmithy price!!! No longer pay separately for 6 max and full ring hands for the same stakes.
They are also running a deal right now where you get 50% off the list price if you order multiple stakes, except the most expensive stake is full price. In addition, you get 25% off the first month of service.
Lastly, the customer service is far and away better than PTR. I've sent PTR emails and waited days for a response. The first few emails I sent hhSmithy got replied to in only a few hours!!!
If you're currently getting hands from PTR, I'd cancel your subscription and
CLICK HERE to get the same hands for a fraction of the price.